EDN conducts large numbers of simultaneous implementations through the leverage of our staging & configuration center and a North American field deployment force. EDN's 2000 plus field deployment technicians are fully equipped to address any computing device deployment needs as well as tasks related to telecommunications, cabling, electrical or fixture modification that are normally associated with any technology deployment. In addition, because of the methodologies employed at EDN's configuration center, products arrive at customer sites in a "plug and play" state. As a result, it usually takes only one visit to a site to complete the installation.
We utilize independent technicians from our network. Most of our technicians are individual technicians. Although we may use companies in special circumstances, our preference is to work with individuals, thus avoiding the additional "mark up" on cost.
Technician database is populated with all technicians utilized and recruited over the past three years. To meet the demand of our clients, we are constantly growing our network with new technicians and new skill sets. We use a proprietary tool to select, screen, evaluate, monitor, and communicate with our network of technicians. Each time a technician performs a service, our staff records specific and detailed information about that technician's performance. We are interested in the technician's:
